On October 21, UT Good System Team Leader (Dr. Junfeng Jiao) and other Good System team members (Sherri Greenberg and Katie Pierce Meyer)hosted a Good Systems 311 Calls and 500 City Hackathon. UT students used A.I. and machine learning methods to analyze large scale data sets of 311 calls, which log resident complaints, concerns, and non-emergency problems. This is valuable information that, when examined on aggregate, can help inform local decision-makers and city planners.
The winning teams successfully built a website that allows users to search 311 databases for detailed information about calls originating in different neighborhoods, cities, and counties and that predicts future call rates based on historical data. Winning students represented the LBJ School of Public Affairs, School of Information, College of Natural Sciences, & School of Architecture.