The School of Architecture Technology Lab and Service Desk is located in the basement of Sutton Hall in room 1.102.

Please note that use of SOA Technology Services including printing, plotting, and digital fabrication is restricted members of the SOA community.

Service Desk

In the center of the first floor corridor is the Technology Lab's Service Desk, the school's central location for printing, plotting, large format scanning, help desk services, and digital equipment checkout. The dedicated staff who run the Technology Lab can be found at the Service Desk to help you with your digital needs. If you need to contact the Service Desk, please call 512.471.1189.
 

Hours of Operation

During fall and spring semesters the Technology Lab and Service Desk is open:

MONDAY

8am to 10pm

TUESDAY

8am to 10pm

WEDNESDAY

8am to 10pm

THURSDAY

8am to 10pm

FRIDAY

8am to 6pm

SATURDAY

1pm to 6pm

SUNDAY

1pm to 10pm

Please Note:

The Service Desk is closed on Tuesdays and Thursdays from 11am to noon for Technology staff meetings and trainings.
The Computer Classrooms are open extended hours, but support is only available when the Service Desk is open.

For a comprehensive list of days when the above schedule does apply, such as: intersession closures, holidays, etc. please check the schedule exceptions.

 

Access and payment for services

All students enrolled in courses in the SOA have access to the Technology Lab, Service Desk, Computer Classrooms, and digital fabrication resources. All pay-for-services resource, such as printing, plotting, and 3D printing, must be paid for using the Bevo Bucks system. Faculty and staff of SOA also have access, subject to certain restrictions. Please see the Faculty and Staff Computing policies for more information.

 

ITS Help Desk

For general help with desktop or laptop, operating system issues, wireless network access, email, or other university-wide technologies, contact the ITS Help Desk at 512-75-9400 or visit them at Flawn Academic Center (FAC) 200-B. SOA has a contract with the ITS Help Desk to provide 'first tier' phone and walk-up support to all faculty and staff in addition to the services they already provide to all UT students.

You can also visit the UTSOA help page to fill out an online help request.